SEO vs. SEM: How the Outdoor Industry is Paving the Way

Depending on what you may have read, what others have told you, and your own past experiences, you may have formulated thoughts on SEO or SEM and how they can impact your bottom line. Built and managed the right way both of these avenues can lead to huge potential ROI. We have seen the greatest success in running these campaigns side by side and can attribute that success to a few factors which we will discuss below.

Long road for SEO

SEO & SEM: What’s the Difference?

SEO is the practice of implementing content and technical changes on your website to send Google and other search engines the right signals for the keywords you would like to rank for. SEM involves paying for clicks or visibility in front of the audience of your choice. This can include ads on Google, Facebook, Amazon, LinkedIn and more. While SEO is a much more organic play with factors involving domain age and links from other websites pointing to your site, SEM is much more predictable. You have much more control of who sees what and how they interact with your media with an SEM campaign.

Combining SEO and SEM for a Marketing Powerhouse

If you are able to rank organically on the first page of a search engine results page, you are in the mix and should be driving valuable traffic to your website. If your traffic is not converting, it may be time to look at building a brand story. Once you’ve established this traffic, you could look at turning on ads for the keywords you are on the first page for. The real estate you cover on the page will keep your product or service at the top of the viewer’s mind. Even if they scroll past your paid ad, they are more prone to visit your site via the organic listing because they’ve seen you before. This leads to higher click through rate for your organic traffic and costs you nothing. As long as you have a proper margin established with your product you can find out exactly how much each lead will cost you and audit viability on various keywords as you move through the process of research. The key is finding and building out keywords without as much competition. They may not carry the volume, but they will convert at a much higher rate. This typically comes in the form of more specific keywords built into your paid ad campaign.

What if I Have a New Website?

New websites are much harder to rank organically than sites that have been around for years. Brand new websites look fishy to Google from the start and it is important to get off on the right foot as Google and other search engines crawl and index your website. It takes time to build up content and begin to establish yourself as a knowledge resource with Google. The more content you create and the more people who link to that content creates more trust with Google and other search engines. This process takes time, and depending on the competition you are trying to enter the space with, you could be looking at years to see the results you are truly looking for. Paid ads become an efficient and measurable way to generate leads in this lead time. Some people have referred to this as the “reverse SEO” strategy, but we call it common sense. You can’t sit on your hands watching your rankings move from page 9 to page 2 with no direct increase in leads or sales for months and not get antsy.  Creating, refining, and executing an advanced SEM strategy can generate the leads and cash flow you are looking for initially while you execute your SEO strategy. Once you reach the first page in organic listings, you could scale back your ad spend and evaluate maximization of your ROI. Having the right partner to create and manage your SEM campaign can be the difference between success and failure.

There are many ways to integrate SEO and SEM into the same strategy, creating a cohesive and engaging process for your audience. Combining these two important marketing tactics can revolutionize your leads, conversions, and sales. Contact Sage Lion Media to learn more.


What To Do If You’re Struggling With Top Of The Funnel Strategies

If your company is struggling at the top of the funnel, we’ve got 5 tips that will attract prospects to your website and convert qualified leads into sales.

Your outdoor company has built a beautiful website and the sales team is ready to answer any questions prospects have. But they’re waiting…and waiting…and waiting.

The sales team has received a few calls and emails but only a handful are qualified leads and they’re not converting. What’s an outdoor marketing team to do?

What Is A Marketing Funnel?

The marketing funnel is the process of turning prospects into customers. Today, we’ll just go into the three most common stages of the marketing funnel. But if you’re interested in turning your loyal customers into brand promoters, check out this blog post.

Top of the funnel strategy

All versions of the marketing funnel start with awareness. Prospects need to know your company exists and understand your services or products before they can become a customer.

The next stage is consideration. This is where prospects turn into qualified leads. These prospective customers are more invested in learning about your outdoor company. With the right lead nurturing, they can be converted into customers.

The final stage of the marketing funnel is conversion. The prospect has gone from visitor to qualified lead, to customer.

Deeper Dive Into ToFu Marketing

Marketers love seeing more visitors on their website and views on their blogs. Attracting visitors to your website is what top of the funnel (aka ToFu marketing) is all about. And if you want to turn visitors into loyal customers, you need a strong top of the funnel.

Customers at the top of the funnel are just beginning their search to address a problem. They know they need something new but aren’t sure what they’re looking for. An example of this would be, planning to go fly fishing in Montana but not sure where to find the best rivers for cutthroat. These prospects are just browsing the infinite web to gather information.

Marketers can use ToFu marketing strategies to bring awareness to prospects as they search for solutions to their problems.

The key to top of the funnel marketing is driving quality traffic to your site and nurturing them into a lead.

When marketers focus more on the amount of traffic they get to their site, they end up having a low conversion rate. They can also frustrate their sales team when they hand off “leads” that aren’t truly leads. Just because someone has landed on your site, doesn’t mean they’re ready for sales to give them a call or send them a personalized email.

Top of the funnel marketing is all about bringing awareness to your brand and guiding potential prospects in the process of solving their problem. When we work with clients on ToFu marketing, we approach projects looking for short-term wins and long-term gains.

Short-Term Wins

We live in a world where people want results instantly. We want our clients to see leads right away so we develop a strategy for short-term wins. When it comes to top of the funnel marketing, our focus in the short-term is keywords, meta descriptions, and a PPC strategy.

Man placing hand next to the keyboard of a laptop

Focus On Keywords & Meta Descriptions

Building content around keywords can drive prospects to your website. When people search for yourkeywords, make sure your meta descriptions are accurate and the content is relevant so you don’t increase your bounce rate.

Have a Pay-Per-Click Strategy

The easiest way to attract people to your website is to use broad keywords in pay-per-click campaigns. They may not always turn into leads but this will raise your brand outreach with more eyeballs on your website. It’s much easier to rank for broad keywords than long-tail keywords.

Long-Term Gains

As those begin to gain traction, we transition into long-term gains. And long-term gains is all about quality content. The key to top of the funnel content is to convert and nurture using the content you feel solves their specific pain point.

Social Media Is Your Friend

Facebook is still the ruler of social media but with their on-going algorithm changes there is a constant battle of iteration and decision making which tends to lead us into analysis paralysis. Quickly adapting to these changes will ensure your campaigns are fine tuned for any issue that might arise. Social media is a low-cost to entry spot for brand awareness. Social media is a long-term gain because it takes time to build up your page. You need engaged fans and valuable content like videos to become a trustworthy source of information. Social media isn’t free but targeted ads can be a low-cost way to build brand awareness and drive traffic to your page or website.

Create A User-Friendly Website

This might sound obvious but it must be said. I’m sure you’ve found yourself on a website that took forever to load, was hard to navigate, or wasn’t mobile-friendly. And what did you do? Immediately leave. It’s important for companies to invest in their website so it not only looks professional but encourages users to stay on the site.

Camera set up overlooking canyon

Generate Valuable Content

What is the first thing you do when you need to solve a problem? Ask Jeeves. I mean Google! And from there, Google can take you down a spiral of blogs, videos, podcasts, and more to help you solve that problem. No matter what product or service you’re selling, adding relevant content to your site will help not only attract people to your site but generate qualified leads. If you are a lodge that takes anglers on fly fishing excursions, then create blogs that talk about the best rivers for cutthroat trout or a video on how to release a deep hooked fish. Providing solutions helps outdoor companies build trust with prospects.

Slow & Steady Wins The Race

Why would you ask a prospect to buy your service or product the second they subscribe to your email list? Remember that top of the funnel marketing is all about awareness. Prospects are just learning about your company so it’s important to nurture your leads. Send them a welcome email with links to blogs or videos that might help them solve their problem.

Generating Qualified Leads At The Top Of The Funnel

Building a strong marketing funnel takes work at the top. It’s important to spend time educating prospects and building awareness if companies want to generate more qualified leads. Your company can be positioned to keep your funnel full with our 5 tips that focus on short-term wins and long-term gains.


Are Meta Descriptions Hurting Traffic To Your Website?

In December 2017, Google upped the character limit to 320 and it left us wondering, “do I need to update my client’s meta descriptions?” This thought snowballed into a series of questions around meta descriptions followed by a lot of Google searches and researching. What we found out was:

  • They’re important
  • Character length matters depending on the article you read
  • Meta descriptions affect click-throughs
  • How to write an effective meta description

Meta Descriptions Are Important

Those little blurbs that appear underneath your search results. Google pulls in thousands of search results for products and services so you need to stand out.

Image of Sage Lion Media's Meta description from a Google search

We had a client who wanted to improve their SEO. We ran a web analysis on their site and while there were several things we needed to fix, we noticed they had zero meta descriptions for their products. I chatted with our content creation specialist and we decided to create descriptions for each page on the site. We knew it’d be timely and she was given a tight budget to stick to. She worked her tail off and updated all the meta descriptions and then we waited. Within a month, we saw huge improvements on Google Search. I can’t attribute all the success to updating the meta descriptions but we found more people were clicking on the links because they provided an accurate description of the product.

Character Length

Creepy coin eating piggy bank GIFMoz is an SEO tool we use for our clients and they wrote an in-depth blog post on how many words you should include in your meta description. And instead of boring you with all the details, I’ll just tell you that 150-160 characters are the sweet spot. And the fact that Google reverted back to shorter meta descriptions.

So to answer my first question, “do I need to update my client’s meta descriptions?” No.

Click-Throughs

Meta descriptions alone won’t affect your SEO rankings but the copy you create can affect how many people click on the link. It’s important to use captivating copy that is relevant to the page. Nobody likes clickbait articles and landing pages so make sure your meta description is accurate.

Another thing to include in the meta description is keywords. When people search for “custom built sprinter van,” Google will highlight those keywords in the meta descriptions in the search.

Image of Van Life Custom Meta Description in a Google Search

When Google highlights the keywords I typed into Search, I’m more apt to click on those links than pages that don’t. This again goes back to creating relevant and accurate meta descriptions.

Creating An Effective Meta Description

Any short copy you create needs concise, informative and attention-grabbing. But they can be quite challenging since meta descriptions need to use keywords, encourage clicks, and stand-out. It’s often the first touch your brand has with a new prospect.  You only have 160 characters to get people to click on your link so:

  • Use action words: The point of the meta description is to get people to click so tell them to click! Or learn, discover, find out, read, experience.
  • Use keywords: I mentioned this in the section above but it’s worth noting again. Keywords show that your content is relevant to the person searching. But don’t go overboard. Make sure keywords are used in an authentic and natural way.
  • Be accurate: This is worth noting again. Don’t increase your bounce rate on the site by providing inaccurate information. Clickbait articles are tacky and unprofessional and you don’t want potential customers to think that about your business, do you?
  • Answer the prospect’s question: Don’t you love it when you type in Google, “family-friendly campsites over Memorial Day,” and the first 5 searches that appear answer your exact question? I do too! So write meta descriptions that do that. Think about what your prospect will be typing in Google and how your site can provide value to their search.

Stop Hurting Traffic To Your Site

Everybody wants more traffic to their website so they can convert, close, and delight. Since Google is always changing their algorithms, one thing we can hold onto is creating engaging and relevant meta descriptions that provide answers and benefits to a prospect’s questions.

If you’d like to learn how Sage Lion Media can help you get started with an effective content marketing strategy, contact us today.

 

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How To Get More Customer Reviews & Improve Your SEO

People want to be heard loud and clear when they’ve had a negative experience with a product or service. Rarely do people leave positive reviews. Even though you might get repeat customers and awesome sales, you could lose potential customers who saw your 1-star average on Facebook, Google, or Yelp. Maybe it’s time to, dare I say, ask for reviews?

Yes! It’s OK to ask customers to leave reviews. Especially since only 23% of customers review your business online. Today I want to discuss the importance of online reviews, how to increase your reviews, and why you should monitor them.

Online Reviews Matter

We all know word-of-mouth marketing is the best kind of marketing. We trust our friends and family to steer us in the right direction for a quality product or service. Online reviews are the digital version of word-of-mouth marketing. 93% of consumers say online reviews affect their purchasing decision!

If people are deciding between two companies that rent converted camper vans and they see one company has an average of 4-stars and the other has 2-stars, who do you think they’ll pick? Now you could argue and say 4-star has over 100 reviews while 2-star only has 5. But, when companies don’t have many reviews, bad reviews will skew the overall average. Since 68% of customers want to read four or more reviews before they can trust your business, you better find ways to increase your reviews. We’re here to help with that!

Ways To Increase Reviews

Before you ask for reviews, make sure you have an easy review process. Have a link handy that you can email to customers. Put it in your email signature. Create a cool business card with the link to hand out. Add a call-to-action on your website. Whatever it is, simplify the process. If your customers don’t know where or how to leave a review, they won’t do it.

1. Ask In Person

When a customer returns a converted camper van and is handing you the keys, ask them to leave a review! That simple. Give them a business card with a link or ask for their email so you can send the link. A person-to-person request is effective when you’ve performed a service. Most likely, you’ve spent more time with this customer so it won’t be awkward.

2. Send An Email

Sending a personal or automated email asking for a review is another way to increase online reviews. If your business is performing a service, I’d recommend sending a personal email. Actually, if you have the time, always send a personalized email. People miss the “personal touch” from business so this is another chance for you to make them feel special.

But I get it. You’re busy! So am I. Sending a personalized email for each product or service sold takes a lot of time. Setting up an automated email is more efficient and you can still add a personal touch. Every time I order something on Amazon, a week later I get an email asking to leave a review. I don’t leave a review for every product but I leave more reviews than if they didn’t ask. Creating an automated email like Amazon can help increase the number of reviews your business receives. As proud Hubspot Partners, we have created several workflows for our clients that makes automated emails a breeze.

3. Ask On Social Media

If you have a large following on social media and few reviews, ask your fans! You can even ask your small fan base for reviews. Include links to Google and Yelp.

Monitor Reviews

Once you ask for reviews, people will leave them. And when that happens, it’s important to monitor and respond to them. If someone leaves a positive review, thank them! Ask how your converted camper van made their road trip to the Grand Canyon better! Get the name of the sales rep that recommended that awesome pair of hiking boots. You want your customers to stay engaged with your company so keep them engaged.

It’s even more important to respond to negative reviews. Getting feedback on a product or service can help your company do better. If the review is about a poor attitude from an employee, respond and let them know you’re having a company-wide training on customer service. If a customers ski jacket zipper broke on the first-run, ask for their address so you can send them a new jacket.

People look at positive and negative reviews. If customers see you are trying to rectify a negative experience, they’ll trust you have their best interest at heart.

Leave Us A Google Review

Online reviews can be that one last piece of information a potential customer needs to pick up the phone and call or press, “add to cart.” And how you handle reviews can show off your company’s awesome culture. So leave us a review on Google. Do you find our blogs helpful? Or are our topics irrelevant? Did we increase your companies leads? Whatever it is, we’d love to hear from you.


Understanding Keywords For Your Outdoor Business

Every website is vying for that number one spot on Google Search. It could be the main website, a blog post, or a landing page but each and every one of us wants to be the first thing people see. While search engine optimization (SEO) rules on Google are constantly changing, keywords have stayed fairly consistent. Understanding keywords for your outdoor business can lead to impressive results on Google Search.
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